CHICO
CHICO IP-PBX gives small and growing businesses everything they need to run calls: extensions, trunks, auto-attendant, recording, paging, a built-in router and a firewall. Plug it in and start calling.
A feature-rich IP-PBXno bigger than a book
Small in size. Big on communication.
CHICO is an IP-PBX from Telematics, built for offices that want proper business telephony without a server room. Phones, lines, call routing, recording, paging, networking and security come together in one self-contained unit that is ready on day one.
Two models cover most offices: CHICO for up to 200 users and 50 concurrent calls, and CHICO+ for up to 500 users and 100 concurrent calls. Everything is managed from a simple web screen.
- IP and analog phones on one system
- Automatic backup between provider trunks
- Built-in router, DHCP server and firewall
- Call recording to SD, SSD or 1 TB USB storage
- One-click backup and restore
What CHICO does
Ten feature areas, one piece of equipment. Here is the short version.
Phones & extensions
IP and analog phones, bulk setup, several devices per extension, voicemail with its own PIN, forwarding, Do-Not-Disturb, pickup groups and live phone status.
Lines & trunks
Provider trunks with automatic backup, channel limits, outbound caller ID per trunk, codec selection and automatic line health checks.
Call routing
Inbound, outbound and number-based routes. Caller-ID filtering, primary and backup trunks, time-based routing and after-hours destinations.
Call handling
Auto-attendant (IVR) with full menu control, ring groups, conference rooms, transfer, call waiting, BLF keys, speed dial and music on hold.
Paging & intercom
Zone paging, auto-answer on member phones, a stop button and scheduled announcements for shifts, bells and notices.
Recording & playback
Record calls, protect storage and find recordings in a built-in browser. Room for about 8,547 hours in .gsm format.
Live view & reports
Dashboard, live call view for operators, call history (CDR), voicemail overview, event log and system logs.
Built-in router
Gateway mode, WAN, DHCP server, connected-device list, firewall, Voice VLAN and network diagnostics. SoftEther and OpenVPN supported (license separate).
Security & access
User roles, login protection, idle auto-logout, SIPguard brute-force protection, trusted and blocked address lists, HTTPS and encrypted phone connections.
Easy administration
Simple web interface, scheduled restart, configuration snapshots, backups with one-click restore, updates by upload and factory reset from the screen.
Technical specifications
Both models share the same compact body. CHICO+ adds capacity and a faster 256 GB SSD.
| Specification | CHICO IP PBX | CHICO+ IP PBX |
|---|---|---|
| SIP users | Up to 200 | Up to 500 |
| Concurrent calls | 50 | 100 |
| Recording | 8,547 hrs (.gsm) / 868 hrs (.wav) | |
| Voicemail | 8,547 hrs (.gsm) / 868 hrs (.wav) | |
| Network interface | 2 × Gigabit LAN/WAN | |
| External storage | 1 × USB 3.0, up to 1 TB | |
| Internal storage | 64 GB SD | 256 GB SSD |
| RAM | LPDDR4 1 GB | |
| Power | 5V / 3A, 15 W maximum | |
| Operating temperature | 0 °C to 50 °C | |
| Storage temperature | −20 °C to 65 °C | |
| Dimensions | 191 × 140 × 42 mm | |
| Weight | 565 g | |
Hours shown are approximate storage capacity by audio format. VPN licenses are sold separately.
Built for growing businesses
If you have a front desk, a few departments and more than one phone line, CHICO fits.
Small businesses
Professional call handling with an auto-attendant, ring groups and after-hours routing.
Retail stores
Link counters, stockrooms and offices, and record calls for orders and complaints.
Educational institutes
Zone paging, scheduled announcements and extensions for every department.
Boutiques & hotels
Room-to-desk calling, voicemail, call pickup and a clean guest experience.
How CHICO fits into your office
One box sits between your phone lines and your phones, and also acts as the office router.
Download the CHICO brochure
Full feature list and specifications for CHICO and CHICO+ (PDF, about 1 MB).
Get a quote for CHICO
Tell us how many users and lines you need. Our sales team will reply with a recommendation and price.