Modular PBX
TCX200 is a card-based PBX for growing offices, hospitals, hotels and institutions. One feature set runs across five cabinet sizes, from 16 extensions up to 128 extensions plus two key telephones. It answers callers with voice prompts, speaks the caller's number, and keeps a record of every call.
One platform, five cabinets
2S · 4S · 5S · 8S · 11S
Built for the office that has outgrown a simple intercom.
When phones run into the dozens, the switchboard has to do more than connect calls. TCX200 is designed around four jobs.
Card-based cabinets
Each cabinet holds trunk and extension cards. Start with the lines and phones you need today and keep the same features and programming as you move up in size.
Voice built in
Auto-attendant greets outside callers, Talking Caller ID speaks the caller's number, and voice prompts guide staff through programming and port checks.
Every call accounted for
Call budgeting, account codes, walking class of service, denied tables and SMDR call records let you decide who can dial what, and see what was dialled.
Made for Indian lines
Inbuilt lightning arrester, over-voltage and surge protection, polarity reversal detection, and direct trunk access when the mains power fails.
Five cabinet sizes
The number in each model name is the number of card slots. Bars show the maximum phones per cabinet (analog extensions plus key telephones).
On the 4S and 5S, slots are shared between trunk and extension cards: up to 8 trunks with 32 (4S) or 48 (5S) extensions, or 4 trunks with 48 (4S) or 64 (5S) extensions, each plus 2 key telephones.
TCX200-2S
The compact entry to the platform. Full voice and cost-control feature set in a 24 W cabinet.
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TCX200-4S
Low, wide cabinet. Adds the key telephone console, SMDR call records, LAN connectivity and call accounting integration.
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TCX200-5S
More extension capacity in a narrower, taller cabinet. Same console and record-keeping features.
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TCX200-8S
For multi-floor offices, schools and mid-size hotels that need close to a hundred phones.
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TCX200-11S
The largest cabinet: 130 phones on eight exchange lines for campuses and hospitals.
EnquireInside the cabinet
Every TCX200 is built from the same plug-in cards, fixed with thumb screws on the front panel. A larger cabinet simply has more slots.
CPU card
Runs the system. Carries the two key telephone ports (KTS1, KTS2) and the LAN port.
SLI16 extension card
Sixteen analog extensions on four connectors, ports 1–4, 5–8, 9–12 and 13–16.
COT4 trunk card
Four exchange lines with status LEDs, plus a PF port for power-failure working.
Technical specifications
Scroll sideways on a small screen.
| Specification | TCX200-2S | TCX200-4S | TCX200-5S | TCX200-8S | TCX200-11S |
|---|---|---|---|---|---|
| Trunks (max.) | 4 | 8 / 4 | 8 / 4 | 8 | 8 |
| Extensions (max.) | 16 | 2 KTS + 32 / 2 KTS + 48 | 2 KTS + 48 / 2 KTS + 64 | 2 KTS + 96 | 2 KTS + 128 |
| AC input | 230 V / 50 Hz | ||||
| Power consumption | 24 W max. | 72 W max. | 72 W max. | 72 W max. | 72 W max. |
| Extension voltage | 28 Vdc | ||||
| Ringer voltage | 65 Vac | ||||
| Dimensions (mm) | 310 × 166 × 107 | 435 × 255 × 105 | 284 × 267 × 192 | 360 × 267 × 192 | 435 × 267 × 192 |
| Mounting | Wall mount or desktop, metal cabinet | ||||
| Operating environment | 0 °C to +45 °C, 20% to 80% humidity | ||||
Where two values are shown, the cabinet takes one or the other: 8 trunks with the lower extension count, or 4 trunks with the higher.
A proper console for the front desk
The 4S, 5S, 8S and 11S cabinets each support two key telephones (KTS) for the operator or reception. Instead of juggling a single handset, the operator sees which lines and extensions are busy and transfers with one touch.
- 24 programmable flex keys with busy lamp indication
- Calling number display and call indication lamp
- Call queuing and multiple call hold
- Hands-free operation, on-hook keypad dialing and mute
- Conference of three to five parties, room monitor, Do Not Disturb
Features, grouped by the job they do
All features are available on every TCX200 cabinet unless marked otherwise.
Answering and voice
- Auto-attendant for incoming calls
- Talking Caller ID
- Caller-ID detection, DTMF and FSK
- Flexible voice recording
- Voice prompt for extension number and port number
- Music on hold
- Distinctive ringing and incoming ringing sequence assignment
- CLI-based routing of incoming calls
- Delayed DID
- DISA and DOSA
Everyday calling for staff
- Call transfer, hold, pickup and camp-on
- Call park and retrieve
- Call forwarding, external call forward and follow me
- Auto call back and last attended call back
- Missed call and auto dialing for missed calls
- Last number redial and speed dial
- Conference (three to five), add-on and meet-me conference
- Department call and extension groups
- Hotline, delayed and undelayed
- Do Not Disturb, intrusion and interrupt request
Cost control and records
- Call budgeting
- Account code
- Class of service, abbreviated and walking class of service
- Denied table and trunk-based denied table
- Deny beyond free calls
- Dynamic lock with auto shut lock
- Line access groups, specific and cyclic line access
- Trunk reservation
- Auto call disconnection and forcible disconnection
- SMDR call records (4S and above)
Security, paging and building services
- Paging, internal and external, and multiple paging
- Emergency extension
- Night guard service
- Auto night mode changeover
- Daily alarm, remote alarm reminder and reminder service
- Flat door lock release
- Trunk-to-trunk patch-up
- Marked call
Hotel and hospitality
- Wake-up alarm
- Single-digit service extensions
- Room-to-room call restriction
- Toll restriction
- Call accounting software integration (4S and above)
Protection, installation and upkeep
- Inbuilt lightning arrester
- Over-voltage and surge current protection
- Direct trunk access during power failure
- Polarity reversal detection
- Trunk LED monitor
- Remote programming and feature access level programming
- Flexible numbering and speed zone programming
- Self number check and self ring check
- Tone/pulse dialing and trunk flashing
- LAN connectivity (4S and above)
What changes between cabinets
The feature set is shared. These are the only differences.
| Feature | 2S | 4S | 5S | 8S | 11S |
|---|---|---|---|---|---|
| Key telephones (2 KTS) | –No | ✓Yes | ✓Yes | ✓Yes | ✓Yes |
| SMDR call records | –No | ✓Yes | ✓Yes | ✓Yes | ✓Yes |
| LAN connectivity | –No | ✓Yes | ✓Yes | ✓Yes | ✓Yes |
| Call accounting software integration | –No | ✓Yes | ✓Yes | ✓Yes | ✓Yes |
| Trunk / extension trade-off | –No | ✓Yes | ✓Yes | –No | –No |
Who uses TCX200
Typical sizes. We plan the card mix with you before installation.
Hospitals & nursing homes
Emergency extension, paging and night guard service. 8S or 11S for wards spread over several floors.
Hotels & lodges
Wake-up alarms, toll restriction and call accounting. 4S or 5S for up to 60 rooms, 8S and 11S above that.
Schools & colleges
Department calls, paging, class-of-service limits for staff rooms and labs.
Government offices
Designed and manufactured in India and available on the Government e-Marketplace (GeM).
Factories & warehouses
Paging across the shop floor, emergency extension and protection against surges on long cable runs.
Growing offices
2S for up to 16 desks, moving to a larger cabinet with the same features as the team grows.
TCX200 or FX-A?
If you need up to 4 lines and 16 plain phones with standard calling features, our FX-A analog EPABX is the simpler, lower-cost choice. Choose TCX200 when you need key telephones at reception, an auto-attendant and Talking Caller ID, call budgeting and SMDR records, hotel features, or more than 16 extensions.
Download the brochures
Full feature lists and specifications (PDF).
Plan your TCX200 system
Tell us how many exchange lines and phones you have today, and how many you expect in two years. Our engineers will suggest a cabinet and card mix with a price.