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Join our team

YEPL is dedicated to build a concerted team environment focused on employee growth and technological advancement. Our team of industry experts continues to grow and develop with our shared commitment to education and experience in a diverse set of design solutions. We make it a point to offer our employees a competitive benefits package which can fulfil their needs while they concentrate on creating a difference in the world through their services.

::CURRENT OPENINGS::


Job
Requirements
1. Service Co-ordinator

Service Coordinator involves managing a staff of service employees, resolving client issues and customer complaints, and ensuring that the company's positive image and reputation remains intact.

  • Qualification : B.E..(ECE) or Any Master Degree.,
  • Required Experience :
    • 1-2 years exp.
  • Responsibilities and Duties :
    • • Interact with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully.
    • • Create reports for client satisfaction, making recommendations for areas that can be improved and presenting the information at a monthly meeting with the Managers.
    • • Work with service employees, answering their questions, providing instruction and guide lines and demonstrating the best service techniques for them.
    • • Analyze service reports and client account information to gain insight into the best way to provide service for specific clients, then explain this information to service associates.
    • • Relay information between sales and service employees to best coordinate with sales and service techniques and improve efficiency.
    • • Customers call attending work-via service desk number, Land line number Collect details from new billable customer and to send the details to technical dept. to create it.
    • • Service call/New project entry, closing and allocation work in CRM.
    • • Service engineer support/co-ordination work-general.
    • • Service invoice submission work via mail /direct.
    • • Service payment followup from customers/dealers.
    • • To get the service payment confirmation from customers.
    • • Service payment details update in Suite CRM.
    • • Coordination of telecom service material arrangement work.
    • • External service report shared to inservice dept.
    • • Re-serviced material followup.
    • • All service related documents maintaining.
    • • DC/installation forms verification and filing.
    • • Installation entry update in inventory pro.
  • Skills Required :
    • • Excellent interpersonal skills.
    • • Effective verbal and listening communication skills.
    • • Effective written communication skills.
    • • Computer skills.
    • • Stress management skills.
    • • Time management skills.
    • • Customer complaint analysis.
    • • Excellent communicator with Internal and External Customers.
    • • Is able to multi-task effectively.
  • Job Type : Full-time
  • Salary : ₹13,000.00 - ₹16,000.00 per month
  • Reason(Replacement / New Vacancy) : Replacement
2. Sales Executive
  • Qualification : B.E.,
  • Required Experience :
    • 1-2 years exp. in marketing field.
  • Job Summary :
    • • A Sales Executive is a professional who sets annual sales goals for the company and works towards achieving them with the assistance of the Sales Manager & Sales Associates. The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users or customers.
  • Responsibilities and Duties :
    • • Discover and pursue new sales prospects, negotiating deales and maintaining client satisfaction.
    • • Meeting the segment wise clients / partners, giving the presentation,Demo,Engaging, converting into account.
    • • Generating the New Opportunities.
    • • Collaborate with team members to achieve better results.
    • • Negotiate / close deals and handle complaints or objections.
    • • Aiming to achieve monthly and annual targets.
    • • Learn details about our products and services.
    • • Explain how our solutions align with customer’s needs.
    • • Consult with sales and marketing team to ensure the efficiency.
    • • Prepare and present reports to be sent via email when needed.
    • • Meeting and exceeding sales.
    • • Understanding and promoting company programs.
    • • Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form.
    • • Travel to local and outstation as on when the need arises.
  • Skills Required :
    • • Self-motivated and driven by targets.
    • • Resilience.
    • • Strong communication skills – including both verbal and written.
    • • The ability to influence and negotiate with others.
    • • Commercial awareness.
    • • Product knowledge.
    • • Learning skills.
    • • Positive Thinking.
  • Job Type : Full-time
  • Salary : ₹16,000.00 - ₹19,000.00 per month
  • Reason(Replacement / New Vacancy) : New vacancy
3. Fresher Electronics Engineer

Skilled in providing the cost effective and quality product Proficient in fields of electronics like analog electronics, digital electronics, consumer electronics, embedded systems and power electronics.. -Excellent data analysis reporting skills using statistical methods and software.

  • Qualification : DIPLOMA(ECE) or B.E..(ECE)
  • Required Experience :
    • • Freshers
  • Responsibilities and Duties :
    • • Develop operating instructions and equipment specifications for production activities.
    • • Provides training and guidance to team members to accomplish production goals.
    • • Stay current with product specifications, engineering technology and production processes.
    • • Develop best practices to improve production capacity, quality and reliability.
    • Investigate problems, analyze root causes and derive resolutions.

        Good knowledge of electronic components and their applications to quickly evaluate the severity of EOL’s and PCN’s, and to evaluate potential alternates.

      • • Product final assembly work
      • • Cards testing and ic programming
      • • Cards debugging
      • • Well known in SMT soldering rework.
  • Job Type : Full-time
  • Salary : ₹11,000.00 per month
  • Reason(Replacement / New Vacancy) : Replacement
4. CCTV - Field Service Engineer

  • Qualification : BE in Electronics/ Computer engineering or other relevant subject
  • Required Experience :
    • • 3-4 years of Experience in a Biometric /Access Control/CCTV Systems
  • Job Summary :
    • • Biometric/Networking/IP/Access Control systems /CCTV Camera/Engineers perform installation service, maintenance, repair, and software Installation work.
    • • Service must be able to work in a professional environment, conduct site surveys and maintain professional appearance and relationship with our existing business customers, new customers as well as provide sales leads to the sales team.
  • Responsibilities and Duties :
    • • Biometric & CCTV Camera trouble shooting.
    • • Installation & Configuration of Biometric.
    • • DVR Configuration.
    • • IP Camera installation and configuration.
    • • Access Control Installation, configuration.
    • • CCTV monitoring control.
    • • Evaluate signal quality and performance with computers, networks and software.
    • • Testing /troubleshooting networking issues.
    • • Install, service, troubleshoot, repair, and perform maintenance of security Products.
    • • Good communication skills.
    • • Quick witted and able to diagnose and resolve issues. Keep track of service calls and closure on time.
    • • Knowledge of basic Ethernet & IP addressing Scheme.
  • Job Type : Full-time
  • Reason(Replacement / New Vacancy) : New Vacancy
5. EPBX - Field Service Engineer
  • Qualification : B.E.,
  • Required Experience :
    • 3-4 Years Relevant Exp
  • Job Summary :
    • • Our Network/IP/PBX /SIP TRUNK Engineers performs installation service, maintenance, repair, and programming of multi-line TDM/IP based, business voice and computing systems, including key, Hosted and traditional PBX systems, and IP telephony systems.
    • • Service must be able to work in a professional environment, conduct site surveys and maintain professional appearance and relationship with our existing business customers as well as provide sales leads to the sales team.
  • Responsibilities and Duties :
    • • Responds to customer complaints.
    • • Evaluates and resolves problems of the customer
    • • Assists in installing the equipment.
    • • Analyzes, inspects and reviews findings to determine the solution to the problem that the Customer demands.
    • • Offers customer training for the product.
    • • Repairs, tests and maintains equipment.
    • • Monitors performance of the product.
    • • Provides customers with regular reports and feedback on their service requests.
    • • service call attending - fault rectification, cable problem tracing & solving, ext. shifting, program configuration, cable laying.
    • • PRI line issues co-ordinate with BSNL/AIRTEL staffs.
    • • Program and service support to customer/dealer via. phone.
    • • Installation work- wall mount, rack fixing, cable crimping, punching, MDF termination, PRI modem connectivity, demo/training given to customer, call billing software.
    • • Service invoice/AMC agreement submission and payment collection.
    • • License activation work.
  • Skills Required :
    • • Knowledge of key, PBX, and IP telephony systems.
    • • Knowledge in SIP-PRI VOIP gateway
    • • Knowledge in FTTH network solution.
    • • CCNA and other IP/Network Certifications will be considered as priority.
    • • Knowledge of Basic Ethernet.
    • • Knowledge of IP addressing scheme.
    • • Ability to improve or redesign procedures for specific installation/repair problems.
    • • Ability to work independently and make sound technical decisions using information at hand.
    • • Ability to effectively function as a team player.
  • Job Type : Full-time
  • Salary : ₹14,000.00 - ₹20,000.00 per month
  • Reason(Replacement / New Vacancy) : Replacement


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Please post your resumes to hr@telematicsindia.com



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